Are you looking to donate your car but worried about the towing fees? With Crescent Wheels, you can breathe easy—our free car donation towing service means you won’t pay a dime for the pickup of your vehicle. Whether your car is running or not, our towing costs are covered by the proceeds from the auction of your vehicle. This allows your donation to make a real impact on local charities in New Orleans!
Scheduling your pickup is simple and straightforward. All you need is a few key details about your vehicle and your availability. Our team works hard to coordinate with you to ensure a smooth towing experience, even for non-running or partially functional cars. Let us handle the logistics while you focus on the satisfaction of making a difference with your donation.
Step-by-step timeline
Submit the Donation Form
Fill out our simple online donation form with your vehicle details. This takes just a few minutes and captures everything we need to initiate the pickup.
Confirmation Call
A Crescent Wheels dispatcher will contact you to confirm your details, schedule a pickup time, and answer any questions you may have about the process.
Paperwork Preparation
If you have the title, please ensure it's signed. If not, we’ll guide you on state-specific options for donating without it. Have your vehicle's keys ready for the tow operator.
Tow Truck Arrival
On the scheduled day, our tow truck will arrive at your location. Typically, this happens within a 1-3 hour window, and our team will keep you updated on their progress.
Vehicle Pickup and Donation Receipt
Once your vehicle is loaded, you'll receive a donation receipt for tax purposes. The IRS Form 1098-C will be mailed to you after the vehicle is sold at auction.
What you need ready
- Vehicle title (signed if available)
- All keys to the vehicle
- Signed release of liability
- Current address confirmation
- Clear access path for the tow truck
- Any local permits if required (in HOA areas)
Honest expectations
While we strive to provide same-day service, actual pickup times can vary based on your location and dispatcher availability. Weekends and after-hours pickups may be scheduled, but it's best to plan ahead for these options. Donors in more rural areas may experience longer wait times, and we recommend checking your specific situation when scheduling. Communication is key to ensuring a timely pickup and managing expectations.
How pickup logistics work
Our dispatchers coordinate carefully with a network of reliable tow operators in the New Orleans area. You will receive a call from our dispatcher to confirm your details, after which we will communicate directly with the tow operator to ensure they have everything they need for a successful pickup. Expect a smooth interaction from start to finish, as our team is committed to making this process as easy as possible for you.
New Orleans pickup notes
In New Orleans, we benefit from a high density of tow operators, allowing for efficient pickups throughout the city and surrounding suburbs. However, rural areas may have limited availability, and we advise donors living in such regions to contact us for the latest on scheduling. Please keep in mind local regulations, such as HOA permits or street parking rules, which might affect tow accessibility. We’ll help navigate these specifics to ensure a hassle-free experience.